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Privacy Policy

(Company) Aetech (hereinafter referred to as the ‘Company’) establishes and discloses the personal information processing policy as follows, in order to protect the personal information of information subjects in accordance with Article 30 of the Personal Information Protection Act and to promptly and smoothly handle complaints related to this matter.

Article 1 (Purpose of Processing Personal Information)
The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than those stated below, and in the case of a change in utilization purpose, the Company intends to take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

1. Service inquiries and complaint responses
Personal information is processed for the purpose of confirming the identity of the complainant, verifying complaint matters, contacting and notifying for fact-finding, and notifying the results of processing.

Article 2 (Processing and Retention Period of Personal Information)
① The Company processes and retains personal information within the retention and use period in accordance with the law, or within the retention and use period of the personal information collected after obtaining consent from the information subject.
② The respective processing and retention periods for personal information are as follows.

1. Service inquiries and complaint responses: Until inquiry and complaint responses are completed
However, in the following cases, until the reasons have ceased
1) If an investigation or inquiry is underway due to a violation of related laws, until the investigation or inquiry is completed
2) If there remain claims and debts arising from website use, until the claims and debts are settled

Article 3 (Rights of Users and Legal Representatives and How to Exercise Them)

① The information subject may exercise the following rights related to personal information protection against the Company at any time.
1. Request for personal information access
2. Request for correction in case of errors, etc.
3. Request for deletion
4. Request for suspension of processing
② The rights under paragraph 1 may be exercised by the information subject through written form, telephone, e-mail, or fax, and the Company will take prompt action regarding this.
③ If the information subject requests correction or deletion of personal information due to errors, the Company will not use or provide the personal information concerned until the correction or deletion is completed.
④ The rights under paragraph 1 may be exercised through the legal representative of the information subject or an agent authorized by the subject. In this case, a power of attorney in accordance with the format prescribed in Appendix 11 of the Personal Information Protection Act Enforcement Regulations must be submitted.
⑤ The information subject must not infringe upon the personal information and privacy of their own or others that the Company processes in violation of the Personal Information Protection Act and related laws.


Article 4 (Items of Personal Information Processed)
The Company processes the following items of personal information.

1. Inquiry response
Required items: Name, Position/Title, Company Name, Email, Mobile Phone Number

2. The following personal information items may be automatically generated and collected during the process of using internet services.
IP Address, Cookies, MAC Address, Service Use Records, Visit Records, Poor Usage Records, etc.

Article 5 (Destruction of Personal Information)
① The Company will immediately destroy personal information when it is no longer needed due to expiration of the retention period, achievement of processing purpose, etc.
② If the retention period of the personal information obtained with consent from the information subject has expired, or if the processing purpose has been achieved but must be retained pursuant to other laws, the personal information will be moved to a separate database (DB) or kept in a different storage location for preservation.
③ The procedures and methods for destroying personal information are as follows.

1. Destruction Procedure
The Company selects personal information for which the reason for destruction has arisen and destroys the personal information after obtaining approval from the person in charge of personal information protection.

2. Destruction Method
The Company will destroy personal information recorded and stored in electronic file format using methods that cannot reproduce the records, such as Low-Level Format, and will shred or incinerate personal information recorded and stored on paper documents.

Article 6 (Safety Measures for Personal Information)
The Company takes the following measures to ensure the safety of personal information.
1. Administrative Measures: Establishment and Implementation of Internal Management Plan, Regular Employee Training, etc.
2. Technical Measures: Access control for personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
3. Physical Measures: Access control for computer rooms, data storage rooms, etc.

Article 7 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)
① The Company uses cookies to provide users with tailored services by storing and retrieving user information.
② Cookies are small amounts of information sent from the server (http) operating the website to the user's computer browser and may be stored on the user's hard disk.
a. Purpose of Using Cookies: To identify the use patterns of visits to each service and website that the user has visited, popular search terms, security access status, etc., in order to provide optimized information to the user.
b. Installation, Operation, and Refusal of Cookies: Cookies can be refused by setting options in the privacy menu under Tools > Internet Options on the web browser.
c. If cookies are refused, there may be difficulties in using tailored services.


Article 8 (Personal Information Protection Officer)
① The Company designates the Personal Information Protection Officer as follows to oversee personal information processing activities and to handle the complaints and damages of information subjects related to personal information processing.

▶ Personal Information Protection Officer
Name:
Position:
Contact Information:
※ This will be connected to the personal information protection department.

▶ Personal Information Protection Department
Department Name:
Person in Charge:
Contact Information:

② Information subjects may inquire about all personal information protection-related questions, complaint handling, and damage compensation arising while using the Company's services (or business) to the Personal Information Protection Officer and the relevant department. The Company will respond and handle inquiries from information subjects without delay.


Article 9 (Request for Personal Information Access)
Information subjects may request access to personal information under Article 35 of the Personal Information Protection Act at the department below. The Company will strive to ensure that requests for access to personal information by information subjects are processed quickly.

▶ Department for Receiving and Processing Requests for Access to Personal Information
Department Name:
Person in Charge:
Contact Information:

Article 10 (Remedies for Rights Infringement)
Information subjects may inquire about remedies and consultations for personal information infringement to the following organizations.

▶ Personal Information Infringement Reporting Center (Operated by the Korea Internet Security Agency)
- Related Tasks: Reporting personal information infringement incidents, applying for consultation
- Website: privacy.kisa.or.kr
- Phone: (Without area code) 118
- Address: (58324) Jeonnam Naju-si Jinhyeong-gil 9 (Bigkaram-dong 301-2) 3rd Floor Personal Information Infringement Reporting Center

▶ Personal Information Dispute Mediation Committee
- Related Tasks: Application for personal information dispute mediation, collective dispute mediation (Civil remedy)
- Website: www.kopico.go.kr
- Phone: (Without area code) 1833-6972
- Address: (03171) Seoul Jongno-gu Sejong-daero 209 Government Seoul Building 4th Floor

▶ Cyber Crime Investigation Division of the Supreme Prosecutors' Office: 02-3480-3573 (www.spo.go.kr)
▶ Cyber Safety Bureau of the National Police Agency: 182 (http://cyberbureau.police.go.kr)


Article 11 (Implementation and Change of Personal Information Processing Policy)
This personal information processing policy will be effective from August 30, 2024.
Privacy Policy

(Company) Aetech (hereinafter referred to as the ‘Company’) establishes and discloses the personal information processing policy as follows, in order to protect the personal information of information subjects in accordance with Article 30 of the Personal Information Protection Act and to promptly and smoothly handle complaints related to this matter.

Article 1 (Purpose of Processing Personal Information)
The Company processes personal information for the following purposes. The personal information being processed will not be used for purposes other than those stated below, and in the case of a change in utilization purpose, the Company intends to take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

1. Service inquiries and complaint responses
Personal information is processed for the purpose of confirming the identity of the complainant, verifying complaint matters, contacting and notifying for fact-finding, and notifying the results of processing.

Article 2 (Processing and Retention Period of Personal Information)
① The Company processes and retains personal information within the retention and use period in accordance with the law, or within the retention and use period of the personal information collected after obtaining consent from the information subject.
② The respective processing and retention periods for personal information are as follows.

1. Service inquiries and complaint responses: Until inquiry and complaint responses are completed
However, in the following cases, until the reasons have ceased
1) If an investigation or inquiry is underway due to a violation of related laws, until the investigation or inquiry is completed
2) If there remain claims and debts arising from website use, until the claims and debts are settled

Article 3 (Rights of Users and Legal Representatives and How to Exercise Them)

① The information subject may exercise the following rights related to personal information protection against the Company at any time.
1. Request for personal information access
2. Request for correction in case of errors, etc.
3. Request for deletion
4. Request for suspension of processing
② The rights under paragraph 1 may be exercised by the information subject through written form, telephone, e-mail, or fax, and the Company will take prompt action regarding this.
③ If the information subject requests correction or deletion of personal information due to errors, the Company will not use or provide the personal information concerned until the correction or deletion is completed.
④ The rights under paragraph 1 may be exercised through the legal representative of the information subject or an agent authorized by the subject. In this case, a power of attorney in accordance with the format prescribed in Appendix 11 of the Personal Information Protection Act Enforcement Regulations must be submitted.
⑤ The information subject must not infringe upon the personal information and privacy of their own or others that the Company processes in violation of the Personal Information Protection Act and related laws.


Article 4 (Items of Personal Information Processed)
The Company processes the following items of personal information.

1. Inquiry response
Required items: Name, Position/Title, Company Name, Email, Mobile Phone Number

2. The following personal information items may be automatically generated and collected during the process of using internet services.
IP Address, Cookies, MAC Address, Service Use Records, Visit Records, Poor Usage Records, etc.

Article 5 (Destruction of Personal Information)
① The Company will immediately destroy personal information when it is no longer needed due to expiration of the retention period, achievement of processing purpose, etc.
② If the retention period of the personal information obtained with consent from the information subject has expired, or if the processing purpose has been achieved but must be retained pursuant to other laws, the personal information will be moved to a separate database (DB) or kept in a different storage location for preservation.
③ The procedures and methods for destroying personal information are as follows.

1. Destruction Procedure
The Company selects personal information for which the reason for destruction has arisen and destroys the personal information after obtaining approval from the person in charge of personal information protection.

2. Destruction Method
The Company will destroy personal information recorded and stored in electronic file format using methods that cannot reproduce the records, such as Low-Level Format, and will shred or incinerate personal information recorded and stored on paper documents.

Article 6 (Safety Measures for Personal Information)
The Company takes the following measures to ensure the safety of personal information.
1. Administrative Measures: Establishment and Implementation of Internal Management Plan, Regular Employee Training, etc.
2. Technical Measures: Access control for personal information processing systems, installation of access control systems, encryption of unique identification information, installation of security programs
3. Physical Measures: Access control for computer rooms, data storage rooms, etc.

Article 7 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)
① The Company uses cookies to provide users with tailored services by storing and retrieving user information.
② Cookies are small amounts of information sent from the server (http) operating the website to the user's computer browser and may be stored on the user's hard disk.
a. Purpose of Using Cookies: To identify the use patterns of visits to each service and website that the user has visited, popular search terms, security access status, etc., in order to provide optimized information to the user.
b. Installation, Operation, and Refusal of Cookies: Cookies can be refused by setting options in the privacy menu under Tools > Internet Options on the web browser.
c. If cookies are refused, there may be difficulties in using tailored services.


Article 8 (Personal Information Protection Officer)
① The Company designates the Personal Information Protection Officer as follows to oversee personal information processing activities and to handle the complaints and damages of information subjects related to personal information processing.

▶ Personal Information Protection Officer
Name:
Position:
Contact Information:
※ This will be connected to the personal information protection department.

▶ Personal Information Protection Department
Department Name:
Person in Charge:
Contact Information:

② Information subjects may inquire about all personal information protection-related questions, complaint handling, and damage compensation arising while using the Company's services (or business) to the Personal Information Protection Officer and the relevant department. The Company will respond and handle inquiries from information subjects without delay.


Article 9 (Request for Personal Information Access)
Information subjects may request access to personal information under Article 35 of the Personal Information Protection Act at the department below. The Company will strive to ensure that requests for access to personal information by information subjects are processed quickly.

▶ Department for Receiving and Processing Requests for Access to Personal Information
Department Name:
Person in Charge:
Contact Information:

Article 10 (Remedies for Rights Infringement)
Information subjects may inquire about remedies and consultations for personal information infringement to the following organizations.

▶ Personal Information Infringement Reporting Center (Operated by the Korea Internet Security Agency)
- Related Tasks: Reporting personal information infringement incidents, applying for consultation
- Website: privacy.kisa.or.kr
- Phone: (Without area code) 118
- Address: (58324) Jeonnam Naju-si Jinhyeong-gil 9 (Bigkaram-dong 301-2) 3rd Floor Personal Information Infringement Reporting Center

▶ Personal Information Dispute Mediation Committee
- Related Tasks: Application for personal information dispute mediation, collective dispute mediation (Civil remedy)
- Website: www.kopico.go.kr
- Phone: (Without area code) 1833-6972
- Address: (03171) Seoul Jongno-gu Sejong-daero 209 Government Seoul Building 4th Floor

▶ Cyber Crime Investigation Division of the Supreme Prosecutors' Office: 02-3480-3573 (www.spo.go.kr)
▶ Cyber Safety Bureau of the National Police Agency: 182 (http://cyberbureau.police.go.kr)


Article 11 (Implementation and Change of Personal Information Processing Policy)
This personal information processing policy will be effective from August 30, 2024.

Aetech Co., Ltd

help@aetech.co.kr | +82-2-838-6034 | HQ_PT-G03, 1F, Green Cluster, Jungseojin-ro 410, Seo-gu, Incheon | Seoul Branch_13, Digital-ro 27-gil, Guro-gu, Seoul | Robot Resource Recycling Center_3, Guemsan-ro, Seo-gu, Incheon (Gyeongseo Eco-Recycling Center)

Aetech Co., Ltd

help@aetech.co.kr | +82-2-838-6034 | HQ_PT-G03, 1F, Green Cluster, Jungseojin-ro 410, Seo-gu, Incheon | Seoul Branch_13, Digital-ro 27-gil, Guro-gu, Seoul | Robot Resource Recycling Center_3, Guemsan-ro, Seo-gu, Incheon (Gyeongseo Eco-Recycling Center)